FAQs

Game Overview

Rewards

Taking/Sharing Photos

Troubleshooting

Game Overview

What is Pongr? Pongr is a mobile photo sharing site that gives you the chance to show off the brands you love and discover new ones. All you need is your cell phone. See how it works.
What's the main objective? You snap photos wherever you’re enjoying your favorite brand and send them to Pongr. The more photos you send, the more points you earn to redeem in brand stores.
How do I start? You can start showing off the brands you love by signing up and downloading our apps.

Rewards

What is a brand store? It's not just for window shopping. Brand stores let you cash in your virtual points in for real-life rewards. You work hard spreading the love for your favorite brands – you deserve something special in return!
What can I buy in the brand stores? Go to brand pages and see if a "Store" tab is available. If a brand has a store then you can redeem for items with points you have earned.
How do I earn points? You can earn points by:
  • Taking a brand photo — Get your friends and family involved as well!
  • Sharing a photo on Facebook/Twitter — Share stuff that will entertain others.
  • Someone "loving" your photo.

You can earn a max of 150 points each day per brand.

Taking/Sharing Photos

I don’t have a mobile phone camera. Can I still play with my Nikon DSLR? Sure you can! You can transfer photos from any camera you want onto your computer and then either upload them on the site or email them.
Should I Facebook every photo I take? No! Be choosy. Share only the photos, info, and rewards you think will make your friends smile. Spamming will only backfire. Click here for tips on how to engage your social network without "being a pest".
After a while, won't I run out of photos to take? Nope. If your brand is part of your life, you'll be surprised at how often fun photo-ops come up! Click here for ideas on how to be creative with your photos.

Troubleshooting

I have email on my phone and I'd like to send photos that way. Do I need to link with my desktop Pongr account? Pongr identifies you by your email address and/or Facebook/Twitter connect. No need to link if you're sending photos from the same email on desktop and mobile, we know to attribute the gorgeous photos to you!

If you send photos from a new email or want to start photo-texting from your mobile then just click the link in the response you get emailed or texted back and sign in using your account. This will merge any new email to your account.

I don't have email on my phone, but I can send photo-texts. How will you know it's me? The first time Pongr receives a photo from you, we send out a message and a link to connect with Facebook or register with an email address. If you can't click this link on your phone, copy the link into your desktop browser and sign in or sign up. This will link your mobile phone to your account. If you never register, you can still send in photos but you won't be able to see your account.
I have two Pongr accounts. How do I link them together? If you have sent in photos from different emails and/or your mobile phone, you may have a few Pongr accounts.

To link them just email a photo and click through the response you get back. Sign in with the account that does not use this email and it will merge your two accounts. Don't worry you will not lose any photos or points earned.